Sterling Silver Turquoise Shell Heart Shape Earrings.

🔄 Returns & Exchanges

We want you to absolutely love your jewelry. If something isn’t quite right, we make it easy to return or exchange your purchase.

💎 Easy 14-Day Returns

• Return your item within 14 days of delivery for a full refund

• Items must be unworn, in original condition and packaging

• Free return shipping on all eligible U.S. orders

🔁 Exchanges Made Simple

Want a different size, color, or product?
We offer free exchanges on all eligible items within 14 days of purchase.

🚚 How to Return or Exchange

1. Contact Us
   Email info@jewelrystudio.net with your order number and reason for return or exchange.

2. Get a Prepaid Shipping Label
   We’ll send you a free return shipping label by email.

3. Package the Item
   Place the item in its original packaging and attach the return label.

4. Ship It Back
   Drop it off at your nearest carrier or schedule a pickup.

⚠️ Return & Exchange Policy

• Final sale, custom, or personalized pieces are not eligible

• Refunds are issued to the original payment method within 5–10 business days

• Exchanges are shipped once the returned item is received and inspected

📌 Policy Updates

Jewelry Studio LLC reserves the right to amend this Returns & Exchanges policy at any time without prior notice.
Changes will be posted on this page, and your continued use of our website implies your agreement to the updated policy.

💬 Questions?

We’re here to help!
📧 Email: info@jewelrystudio.net
📞 Phone: 945 371 6358
📦 Hours: Monday – Friday, 9am – 5pm CST

🚚 Shipping Options

At Jewelry Studio LLC, we’re committed to delivering your order quickly, safely, and affordably. Explore our shipping options below to choose what works best for you.

📦 Standard Shipping (U.S. Orders)

• FREE on orders over $49

• $5.95 flat rate on orders under $49

• Estimated delivery: 3–7 business days

• Ships via USPS First Class or Ground Advantage

• Fully trackable and insured during transit

🚀 Expedited Shipping Options

Choose from trusted carriers at checkout:

📦 UPS Ground / 2nd Day Air

• Delivery: 1–5 business days (depending on service)

• Rates calculated at checkout based on location and package weight

📦 FedEx Ground / Express

• Delivery: 1–3 business days

• Ideal for secure and time-sensitive shipments

• Rates vary by service level and destination

Note: Expedited orders placed before 12 PM EST (Mon–Fri) are processed same day.

🌍 International Shipping

• We currently ship to select international locations

• Shipping rates calculated at checkout based on destination

• Delivery times: 7–14 business days (varies by country)

• Customs duties and taxes may apply (paid by recipient)

🛡️ Shipping Insurance (Optional)

• Add shipping insurance at checkout for peace of mind

• Covers loss, theft, or damage in transit

• Recommended for high-value orders

📌 Order Processing Time

• Orders are processed Monday–Friday (excluding holidays)

• Please allow 1–2 business days for processing before shipment

• You’ll receive an email with your tracking number once your order ships

💬 Questions?

If you have any shipping-related questions, feel free to contact us:
📧 Email: info@jewelrystudio.net
📞 Phone: 945 371 6358

✨ Reminder:

Enjoy FREE U.S. standard shipping on all orders over $49!
No code needed — discount is automatically applied at checkout.