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We understand that your jewelry is valuable — both emotionally and financially. That’s why we offer optional shipping insurance at checkout, so you can shop with confidence knowing your order is protected every step of the way.
Shipping insurance covers your order in the rare event of:
Loss during transit
Theft after delivery
Damage in shipping
Simply select “Add Shipping Insurance” at checkout
The cost is calculated based on your order value
If anything goes wrong during delivery, we’ll replace or refund your order
Peace of mind from cart to doorstep
Fast resolution in case of delivery issues
Guaranteed replacement or refund if your order is lost or damaged
While we do our best to assist with lost or damaged items, uninsured orders are not guaranteed for full coverage. Shipping insurance provides added protection that goes beyond standard policies.
If your insured order is lost, stolen, or arrives damaged:
Contact us at info@jewelrystudio.net within 7 days of delivery issue
Provide your order number and photos (if applicable)
We’ll process your claim and offer a replacement or refund quickly
Shipping insurance is non-refundable once your order has shipped. It applies only to the current order and must be selected at the time of purchase.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order